# Contact Summit Ridge Counseling

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## Office

668 SE Bayberry Lane, Suite 105
Lee's Summit, MO 64063

## Phone

(816) 287-4040

Voicemails returned within 1 business day.

## Fax

(816) 287-3850

## Email

justin@summitridgecounseling.com

## Hours

Monday – Friday, 9:00 AM – 6:00 PM Central Time

## Online scheduling and secure messaging

- **Schedule an appointment**: https://justin-puch.clientsecure.me
- **Secure inquiry form**: https://justin-puch.clientsecure.me/contact-widget
- **Client portal** (existing clients): https://justin-puch.clientsecure.me

Messages sent through the SimplePractice widget are delivered directly to the practice's SimplePractice inbox — not standard email.

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## Frequently Asked Questions

### Do you accept insurance?

Yes. Summit Ridge Counseling is in-network with Aetna, Cigna, United Healthcare, Optum, GEHA, and Blue Cross Blue Shield. For other insurers, out-of-network benefits can often be checked, and a superbill for self-submission is available.

### How long are sessions?

- Individual sessions: 50 minutes
- Couples and family sessions: 60 minutes
- Assessment and court-services sessions: variable, scheduled individually

### How often will we meet?

Weekly is the standard starting cadence — research supports that weekly frequency at the start produces better outcomes. As progress is made, sessions can often be spaced further apart.

### Do you offer telehealth?

Yes. HIPAA-compliant telehealth is offered to clients physically located anywhere in Missouri.

### Is the first session a full therapy session?

The first session functions as orientation — clinical history, presenting concerns, goals, and mutual fit. Therapeutic work typically deepens in sessions two through four.

### What if I'm not sure therapy is right for me?

A brief no-cost consultation call is available so you can ask questions and get a sense of fit before committing.

### What should I do in a mental health emergency?

Summit Ridge Counseling is **not a crisis service**. In an emergency:
- Call or text **988** (Suicide and Crisis Lifeline)
- Call **911**
- Go to the nearest emergency room

### How do I start?

Pick whichever is easiest:

1. **Book online** through the secure client portal: https://justin-puch.clientsecure.me — see real availability and schedule directly.
2. **Send a secure message** using the contact form: https://justin-puch.clientsecure.me/contact-widget
3. **Call** (816) 287-4040 — leave a message if needed; returned within 1 business day.
4. **Email** justin@summitridgecounseling.com

Response within 2 business days.